Navigating Challenging Times Together

Firstly, we hope this message finds you and your loved ones safe as the COVID-19 crisis impacts our communities.

To combat the potential implications of the now global pandemic, we have proactively implemented the following actions:

  • Close monitoring of both WHO and UK Government advice and guidelines

  • Implementing a work from home arrangement for staff where practical

  • Utilisation of other means of communication such as video conferencing, rather than face to face meetings

  • Taking aggressive steps to minimise risk at our production facilities and warehouses

Obviously, the current situation globally is unprecedented, but you can be rest assured that RISCO is doing everything we can to ensure our customer support levels are maintained for the duration of the pandemic.

Our online and telephone channels, as well as the RISCO trade counter, remain open for business as usual, which will continue while we can do so safely.  Our sales, customer service, technical and finance teams remain available to answer your questions via email and phone albeit some may be working from home.

In order to help us to provide the best service we can to all of our customers we ask that wherever practical you utilise RISCO Store for ordering goods and processing any returns.

We will continue to monitor the position and provide you with further communications as and when necessary. Please do not hesitate to contact us if you have concerns or questions we can help with. And as always, thank you for your continued support as we navigate these challenging times together. 

RISCO GROUP IS NOW AN OFFICIAL DAHUA UK DISTRIBUTOR

Huge range of Dahua products now available through RISCO UK!

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RISCO Group has for many years, both manufactured and supplied a huge range of intruder alarm, detection and video verification products direct to security system installers in the UK.

We are therefore delighted to expand our offering of Dahua’s market-leading product portfolio to our range. RISCO customers can now benefit from ordering intruder, CCTV and peripheral products from one supplier, taking advantage of some highly competitive pricing.

Ensuring installers have as seamless and pain-free ordering process as possible allows customers to generate time and cost savings, with operational efficiencies maximised.

Call 0161 655 5500 or visit the RISCO Store to find out more about the full range.

RISCO UK – Your Dahua Distribution Partner

Dahua RISCO benefits

We Now Supply

To place an order, enquire about pricing or create an account:

Call: 0161 655 5500

Email: sales@riscogroup.co.uk

Visit: RISCO Store

Black Friday Week!

This year, RISCO UK customers can benefit from fantastic Black Friday deals on our new VUpoint NVR solution for a full week!
VUpoint NVR is a revolutionary ‘plug and play’ recording solution, with full integration with RISCO panels, providing end-users with the ability to control alarm and video from a single app.

This is the first ‘triple action’ video solution available on the market equipped with live view, recording and verification.

The deals below are available for RISCO UK customers only.

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Protecting the vulnerable – RISCO’s doorstep security solution

RISCO Doorstep Security solution

RISCO Group have recently worked with North Ayrshire Trading Standards to deliver a technical solution to protect the vulnerable from bogus callers to homes.

Doorstep crime is when rogue traders come to a front door uninvited, and pressure often vulnerable people into buying something or signing up for a service. They often try to sell their product or service in a way which can be very intimidating.

North Ayrshire

Background

North Ayrshire Trading Standards approached RISCO Group with a view to acquiring a technical solution to reduce the impact caused by bogus callers and doorstep scams.

Solution

The state-of-the-art WiComm security system was found to be an ideal fit for their requirements. The system included a WiComm panel and wireless devices which utilises live streaming to alert enforcement officers to rogue callers – and allow them to intervene remotely while back-up arrives.

WiComm utilises either consumer home broadband or GSM to securely upload images and video clips to the Secured by Design accredited RISCO Cloud.

Enforcement officers can now view live, or review pictures and video stored on the RISCO Cloud. The system records audio and allows officers to speak directly to people who enter the premises.

The system is totally adjustable and benefits from the ability to add or remove cameras or PIR sensors according to the needs of the service and potential victims.

Versatility

North Ayrshire Trading Standards can quickly install this completely wireless system and have full coverage of a house in a short period of time.

The expansion of the system offers cameras with differing functionality. IP cameras offer live video feed and full two-way audio and PIR cameras generate snapshots and short clips when cable and power access is unavailable.

Accessories are also fitted with tamper alarms so even if they are damaged/stolen, images are uploaded to the RISCO Cloud.

Outcomes

North Ayrshire Trading Standards are using the system in a purely passive way and only reviewing footage should a family member come forward with a request.

Officer time is greatly reduced as this system offers 24-hour coverage without any input from Trading Standards staff.

North Ayrshire’s protective services manager, Scott McKenzie, said: “In the past we may have been chasing shadows trying to track down these rogues but that’s no longer the case. This technology is game changing for us.”

 

 

RISCO UK & Ireland well placed for any Brexit eventuality

As you are aware, the United Kingdom is scheduled to leave the European Union on Friday 29th March.

At the time of writing, it remains unclear on the exact nature of the ‘Brexit’ withdrawal agreement with various options including ‘no deal’ still on the table.

As a business that operates on a global scale, RISCO Group is fully prepared for any eventuality hence, we expect no disruption to our UK and Republic of Ireland based clients, whatever the outcome of the negotiations may be.

RISCO Group operates two large warehousing facilities in both the UK AND EU, accommodating significant inventory levels, which allows for additional business-continuity measures, to further weather unfavourable/unforeseen developments.

Thus, RISCO Group is well placed to respond to any trading process changes that may arise.

We would like to take this opportunity to thank you for our continued relationship and look forward to ‘business as usual’ post-March.

RISCO Group gains Secured by Design Accreditation for RISCO Cloud and LightSYS 2

RISCO Group today announces that it has obtained Secured by Design (SBD) accreditation for RISCO Cloud, an enhanced software-based service solution for managing and controlling intruder detection. This follows SBD accreditation for LightSYSTM 2, RISCO’s flagship intruder alarm panel system.

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Greg Smith, Marketing Manager, RISCO UK & Ireland and Hazel Goss MBE, Development Officer, Secured by Design

Secured by Design, the national police initiative, combines the principles of ‘designing out crime’ with physical security and accredits relevant quality products that meet its stringent standards to deter and reduce crime.

As part of a global security group, Manchester headquartered RISCO has over 40 years’ experience in the development and manufacture of intruder alarm panels, detectors and associated products.

RISCO is considered the first company in the sector to integrate cloud-based services into its business model.  This has helped to generate significant crime reduction with self-monitoring allowing end-users to immediately respond to alerts. Based on the Microsoft Azure platform, RISCO Cloud delivers a higher level of security than traditional on-premises solutions.

LightSYSTM 2 is an established and highly respected intruder alarm panel that is utilised in residential and commercial settings.  It provides a range of secure communication options and the ability to include elements such as video verification cameras and home automation. Such devices have the potential to further reduce crime with event triggered video clip recording, live video viewing and automatic lighting of a property.

Ian Stones, Head of Sales for RISCO UK commented: “RISCO has long been the trailblazer of crime reduction technologies and is consistently leading innovations to stay one step ahead of the evolving sophistication of many property intrusions.  Whether this is developing panels and detectors with increased catch performance to ultra-secure cloud platforms, the goal remains the same as SBD – to design out crime.”

“Our full incorporation of Secured by Design principles will provide additional reassurance to installers and end-users alike that a RISCO system is the ultimate enemy of any potential burglar!”

Hazel Goss, Development Officer, Secured by Design, added: “We are delighted to be working with the long-established RISCO Group on their latest range of ever smarter technology products for the residential and commercial marketplaces.

“Advancements in security technology, such as RISCO’s LightSYSTM 2, enables householders to use a smartphone app to see live video of their home on demand whilst they are out and about as well as to receive security alerts.

“Police Forces everywhere want residents to take whatever steps they can to protect their homes to reduce crime and keep communities safe – and new smart technology is playing a key role in driving the growing demand for security products.”

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RISCO Training at your Fingertips.

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RISCO University is our online training portal which provides you and your team with up-to-the-minute knowledge on RISCO systems.

 Key Benefits

  • Knowledge available at your time, at your place and at your speed
  • Available on Desktop, Tablet and Mobile
  • Existing and new training tools for innovative and long-lasting learning experience

Get Certified

Following the training you can take a certification test, allowing you to become a certified RISCO partner.

Certifications Available

  • LightSYS (Sales & Technical)
  • Agility (Sales & Technical)
  • RISCO Detectors & Technologies (Sales & Technical)
  • ProSYS Plus (Sales)
  • VUpoint


RISCO Stars

RISCO Stars members get an additional 1,000 Stars for each RISCO University certification.

Sign up for RISCO University today!

https://www.riscogroup.com/uk/university

Call 0161 655 5500 for further information.